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Subscription Pricing

Subscriptions are paid yearly. You may increase the number of users or locations at any time. Exam-level users (employees logging on to enroll in classes, take exams, view documents, or view their own status) do NOT need a user license. You must purchase at least one user with each database license. Your first user is FREE!

If your subscription ends and you do not renew, you will NOT lose your data! We will export your data for you free of charge.

Your subscription includes:

            • Free support via phone, email, chat, or our support ticket system
            • Free product updates, including major version updates
            • Free online training for all licensed users
            • Help files, tutorials and our knowledge base

New lower prices for additional locations, plus your first user is FREE!

Edition Annual Subscription Optional One-time Charges


Each User Additional Location within One Database Installation Service Customizable License Supplement Validation Package
Desktop $299
$25 Not Available $199 $1,599 Not Available
Hosted Web $699 $25 $499 $459 Included Not Available $799
Client $899 $25 $699 $599 $599 $3,999 $799
Client + Web $1,299 $25 $1,099 $859 $799 $5,999 $999
Hosted Web + Client $1,499 $25 $1,299 $999 Included Not Available $999
  • Your Database license allows you to store one set of data in one database (plus backup or test copies).
  • Location licenses allow you segregate data from multiple locations in one database, and limit users to only viewing data from one location.
  • User licenses allow named users to use the program (exam-level users do NOT need a user license).
  • Installation service is an optional service if you want us to install the software for you.
  • The Customizable license supplement allows you to make modifications to the program to meet your needs.
  • The Validation Package provides you with documentation of our validation, and documents you may use to conduct your own validation. The validation package is for one version only. If you need validation documents for subsequent versions, you will need to purchase them separately.

All prices are US Dollars and subject to change without notice. Some restrictions apply.

Payment Options

We offer a variety of payment options to meet your needs including credit card, Purchase Order, check, PayPal® and direct deposit. See payment option details.


Below is a listing of some of the services we offer. Please contact us for full details.

Service Description Item Price
Audit Cost of a client-required audit. Including our software validation in the audit requires purchase of the Validation Package. The fee is due one week prior to the audit being conducted. Survey audit Varies
On-site audit
On-site additional day
Co-Branding Your logo added to all primary data screens Desktop interface $2,599
Web interface $1,599
Compliance Cost of client-required hardware, software, and professional services to meet specified standards. General Cost plus 25%
Customization We can provide you with an exact cost for your project up front, which offers considerable savings over the hourly rate. Hourly jobs require a minimum of 2 hours. Includes repairing a customized version more than 90 days after delivery. Hourly $250
Customization Rush-Orders Customizations requested in less than the quoted time-frame. One-half the quoted time Cost plus 50%
One-quarter the quoted time Cost plus 100%
Data Clean-up Reviewing and cleaning data in an existing database. Editing or deleting records. One data table $199
Entire database $499
Data Import Importing your data from an earlier edition of TRAIN TRACK®  Desktop Edition 6 or earlier $299
Other Edition 6 or earlier $399
Desktop Edition 7 - 9 $199
Other Edition 7 - 9 $299
Desktop Edition 10 or later $99
Other Edition 10 or later $199
Non-standard format $999
Export Export data from your Hosted Web Edition to a file SQL format first instance Free
SQL format additional instances $199
Other file formats (.csv or Excel®) $399
Files Providing a copy of a previously released file Customized version more than 90 days after delivery $199
Off-the-shelf version $99
Merge Merge data from different TRAIN TRACK® databases into your existing database First database $699
Additional Databases $499
On-Site On-site support or training. Fees vary depending on services required. Also required travel expenses from San Diego, California, United States. Contact us for a quote. 8-hour day Starting at $1,199
Recover Recover data from a corrupted TRAIN TRACK® database Desktop Edition $599
Split Split your database into two databases based on location or other signifier (some restrictions apply) Any Edition $499
Training Online training in the use of TRAIN TRACK®. Live instructor in a webinar format, with single or multiple attendees. Curriculum may be tailored to your needs. 60-minute session $225
90-minute session $250
120-minute session $300
Validation On-site validation. An expert will come to your location to complete all validation test steps. Includes a customized validation summary report. Also requires travel expenses from San Diego, California, United States. Contact us for a quote. 2 or 3 8-hour sessions Starting at $5,899