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Pricing

Pricing

Subscription

Annual subscriptions provide a worry-free, fully-supported solution. You will always have the most up-to-date version, and help when you need it.

  • Free support via chat, email, phone, or our support ticket system
  • Free online training for licensed users
  • Free product updates, including major versions
  • One Free user license
  • Help files, tutorials and knowledge base


Edition Annual Subscription
Desktop $299
Client $899
Client + Web

Best Value!
$1,299

Hosted Web

Popular!
$699

Hosted Web + Client $1,499


One-time Purchase

A one-time purchase provides you with a database license only and no recurring fees.

  • Free support via chat, email, phone, or our support ticket system for 90 days
  • One Free user license
  • Help files, tutorials and knowledge base

Edition One-time Purchase
Desktop $799
Client $1,899
Client + Web $2,999
Hosted Web Not Available
Hosted Web + Client Not Available




Additional Locations, Users and Options

Edition Annual Subscription One-time Purchase Optional One-time Charges
Additional Location within One Database Additional User Additional Location within One Database Additional User Installation Service Customizable License Supplement Validation Package
Desktop Not Available $25 Not Available $99 $199 $1,599 Not Available
Client $599 $25 $1,259 $99 $599 $3,999 $799
Client + Web $859 $25 $1,999 $99 $799 $5,999 $999
Hosted Web $469 $25 Not Available Not Available Included Not Available $799
Hosted Web + Client $989 $25 Not Available Not Available Included Not Available $999
  • Your Database license allows you to store one set of data in one database (plus backup or test copies).
  • Location licenses allow you segregate data from multiple locations in one database, and limit users to only viewing data from one location.
  • User licenses allow named users to use the program (exam-level users do NOT need a user license).
  • Installation service is an optional service if you want us to install the software for you.
  • The Customizable license supplement allows you to make modifications to the program to meet your needs.
  • The Validation Package provides you with documentation of our validation, and documents you may use to conduct your own validation. The validation package is for one version only. If you need validation documents for subsequent versions, you will need to purchase them separately.

All prices are US Dollars and subject to change without notice. Some restrictions apply.


Payment Options

We offer a variety of payment options to meet your needs including credit card, Purchase Order, check, PayPal® and direct deposit. See payment option details.

Services

Below is a listing of some of the services we offer. Please contact us for full details.

Service Description Item Price
Additional Space Additional storage space to upload documents or files to your hosted application (the first 500 MB is included). This is an annual fee. 500 MB $99
Audit Cost of a client-required audit. Including our software validation in the audit requires purchase of the Validation Package. The fee is due one week prior to the audit being conducted. Survey audit Varies
On-site audit
On-site additional day
Co-Branding Your logo added to all primary data screens Desktop interface $2,599
Web interface $1,599
Compliance Cost of client-required hardware, software, and professional services to meet specified standards. General Cost plus 25%
Customization We can provide you with an exact cost for your project up front, which offers considerable savings over the hourly rate. Hourly jobs require a minimum of 2 hours. Includes repairing a customized version more than 90 days after delivery. Hourly $250
Customization Rush-Orders Customizations requested in less than the quoted time-frame. One-half the quoted time Cost plus 50%
One-quarter the quoted time Cost plus 100%
Data Clean-up Reviewing and cleaning data in an existing database. Editing or deleting records. One data table $299
Additional tables $199
Data Import Importing your data from an earlier edition of TRAIN TRACK®  Desktop Edition 6 or earlier $299
Other Edition 6 or earlier $399
Desktop Edition 7 - 9 $199
Other Edition 7 - 9 $299
Desktop Edition 10 or later $99
Other Edition 10 or later $199
Non-standard format $999
Export Export data from your Hosted Web Edition to a file SQL format first instance Free
SQL format additional instances $199
Other file formats (.csv or Excel®) $399
Files Providing a copy of a previously released file Customized version more than 90 days after delivery $199
Off-the-shelf version $99
Merge Merge data from different TRAIN TRACK® databases into your existing database First database $699
Additional Databases $499
On-Site On-site support or training. Fees vary depending on services required. Also required travel expenses from San Diego, California, United States. Contact us for a quote. 8-hour day Starting at $1,199
Recover Recover data from a corrupted TRAIN TRACK® database Desktop Edition $599
Split Split your database into two databases based on location or other signifier (some restrictions apply) Any Edition $499
Training Online training in the use of TRAIN TRACK®. Live instructor in a webinar format, with single or multiple attendees. Curriculum may be tailored to your needs. 60-minute session $225
90-minute session $250
120-minute session $300
Validation On-site validation. An expert will come to your location to complete all validation test steps. Includes a customized validation summary report. Also requires travel expenses from San Diego, California, United States. Contact us for a quote. 2 or 3 8-hour sessions Starting at $5,899